Payment Policy

About Credit/Debit Card

For transparent service, with timing and responsibility read together, transactions are denominated in USD, with secure checkout accepting Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover as available for the order.

For dependable support, with the applicable exception kept narrow, shopify and authorized payment providers encrypt and process payment information; touchland does not retain a complete card number or card security code. An issuer may authorize, decline, hold, or request verification according to its own rules.

For dependable support, with the available remedy stated clearly, accurate billing and contact details are required. An order may be reviewed or cancelled if payment authorization fails or fraud controls identify material risk, and taxes are collected as applicable law directs.

In keeping with our customer promise, with timing and responsibility read together, the original payment account receives every approved refund, with issuer processing commonly taking 5-10 business days after the credit is released.

Payment assistance: support@touchlandwillow.shop or 512-775-9591, Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information
Brand/store name: touchland
Contact email: support@touchlandwillow.shop
Phone: 512-775-9591
Physical address: 1858 Carriage Ln, Appleton, Wisconsin, 54914, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)